ISVWorld primarily focuses on collecting company data. Contact data is included in all our subscriptions, but it comes from 3rd party sources.

We feel that finding ISVs is the main challenge in the industry. So, that is the product focus we've set for ourselves. Our aim is to provide the best market intelligence tool on the software industry. Once the ISVs/Companies have been identified there are other contact data providers who can supplement our company data with contact data. Therefore, we evaluate and partner with a number of contact information providers to provide contact data to our customers. Currently we actively work with Cognism (online and offline).

The definition of ecosystem in Biology is: "An ecosystem is a community of living organisms in conjunction with the non-living components of their environment (things like air, water and mineral soil), interacting as a system". In ISVWorld, and in ICT in general, we use the term "Ecosystem" to define a community of companies that in some form interact as a system. More specifically, we have two types of Ecosystems:

1. Company Ecosystems: Example: "Microsoft" - All companies that develop using Microsoft technology and/or have a business partnership with Microsoft
2. Common Technology Ecosystems: Example: "Cloud" - All ISVs that have cloud/SaaS based products Or "IoT" - All ISVs that show activity and/or integration within the domain of Internet of Things
3. "Payments" Ecosystem - Our Payment Ecosystem includes ISVs whose software is highly likely to process payments based on indicators we find in all profile information collected on every ISV we track. Specific proxy datapoints we track include areas like billing and invoicing functionality in the software, payment methods (for e-commerce in SaaS applications), and typical payment functionalities such as PCI compliance. Based on the spread and frequency of matches in each of these areas we score every ISV as being in the "Payment Ecosystem" Yes or No.

ISVWorld aims to cover every company that develops and commercializes standard software products and software-IP. However, as all our data is computer-generated rather than manually curated, coverage of a Software Vendor (ISV) starts only when sufficient information about a company is available online.A generally accepted definition of an ISV (Independent Software Vendor, also known as software publisher) on Techopedia is the following: An individual or business that builds, develops and sells consumer or enterprise software. Although ISV-provided software is consumed by end users, it remains the property of the vendor. See also: https://www.techopedia.com/definition/140/independent-software-vendor-isv.

Below are a few examples of what companies are included in ISVWorld and why:

• SAP: an example of a well-known software company that develops and sells software and software-related services. This type of companies represents almost 80% of our database
• HP: an example of a well-known IT-company that has amongst others software products in its portfolio
• Infosys: an example of an IT-services company that includes however a significant software-business with for example Financial Services software
• Accenture: An IT-services and consulting company that also includes a number of software products, both developed in-house as well as obtained through acquisitions
• ABB: may be best known for their power and robotics engineering, but their automation business includes a software business that is sometimes estimated at around 300M
• Agfa: around 25% of Agfa's business is actually in healthcare software
• Content management providers that have developed their own CMS - Content Management system - and productize that CMS

Below a few examples of company types that are NOT included:

• Resellers: that only sell third party software and do not develop their own software
• Hosters and cloud platform providers that only use third party software for their hosting or cloud platforms
• System Integrators that do not have their own IP but only develop and/or implement third party software
• Software development companies that only offer bespoke (custom) development projects but that do not productize software

Please note that when companies are ranked by size, we take their TOTAL size (revenue) into account, not only their software business.

When making a download the data is always received in a csv file. When downloading both company and contact information, you will receive them in two separate csv files (one for company and one for contact data).

A Company export file will contain the following information: Company name, Website URL, Address (Street, Zip code, City, Country), Company phone numbers and email addresses, 3-5 main areas of activity, Size, Number of employees, Link to the full vendor profile @ISVWorld, Twitter and Facebook page link.

A Contact export file will contain the following information: First and last name, Job title, Seniority, Company name and website URL, Address, Email address and/or Phone number (depending on what you choose), Last updated date.

Exported vendor profile contains the basic information about a company and you receive it in a csv. format for easy import into your CRM or other software.

Online profile contains much more information about the company (e.g. descriptions, industries, application types, ecosystems). Here you can also directly access individual contact information and find other companies similar to this one. See below examples of Online and Exported company

Example 1: Online Company Profile

Example 2: Exported Company Profile

The amount of company and contact downloads/exports depends on your subscription type and is calculated annually per subscription (not per user). Click here to see more details per subscription.

For one company credit you obtain profile/information of one company. Please note that contact details (e.g., name, email address, phone number) are not included in a company download and are a part of a contact download, covered by contact credits. For more details see FAQ item "What is included in a company/contact export file".

You will receive the downloaded data in a csv file. When downloading both company and contact data you receive two separate files (one for company and one for contact downloads) to facilitate import in your CRM or marketing software tool. If needed, additional company and/or contact credits can be purchased with any subscription.

Unfortunately, we are not able to create and sell subscriptions for subsets of our database. When purchasing our subscriptions you obtain access to the whole database. So, for example, a subscription with US data only or with Western Europe data only is not possible.

If you are looking for one-off custom data sets, please feel free to contact us to evaluate what's possible.

Unfortunately, we do not offer monthly or quarterly subscriptions, we offer annual subscriptions only.

However, if you need more time to evaluate after your initial free trial has expired, please do contact us and we can always see if something can be arranged to meet your best interests. Additionally, depending on your needs and requirements we can potentially work together on a custom project to get you the data you need.

Yes! All subscriptions can be upgraded at any point and you will always receive the full applicable credit for earlier subscriptions you have bought. Upgrade your subscription by contacting us at info@isvworld.com

If you would like to change the account owner of your subscription, please contact us at info@isvworld.com. Changing the account owner can only be done only under certain conditions and might lead to some loss of data tracked under your subscription. It is possible to change the users on a subscription. However, please be aware of our terms & conditions below.

Our terms and conditions state the following:

• ISVWorld works with named users, not with concurrent users. Hence, each User License (seat) enables access to the product by 1 (one) named user representing a single client user. If a named user had to be removed from the access list (s)he can be replaced by a new user, but (s)he is blocked and can never be added back in.
• Access to the ISVWorld database shall be controlled by ISVWorld through the use of username/password combinations for named users, is strictly named users only and will be controlled a/o through IP addresses. Username and password sharing are not allowed.
• Access is limited to employees of the company who has bought the subscription.