Software Firmographics™ | Payments

You can't target what you can't see

83% of the $185B SaaS Embedded Finance Opportunity Remains Untapped(1)

Software firmographics describe what a software company builds and sells: its products and software categories, the verticals and business functions it serves, the technologies and cloud platforms it is built on, and how money already moves through the product. Company firmographics — name, location, size — tell you who a vendor is. Only software firmographics tell you which merchants sit behind it, and whether payments have been monetised yet. ISVWorld classifies ISVs and SaaS vendors on both.

1 Problem: Standard firmographics don't reveal software markets

The Hidden 90% The Mystery 10%
You don't know who they are You don't know what they do
SaaS companies hidden
in their verticals
General Software Publisher
labels only

2 Why? Two Real Software Companies Tell the Story

DeliverHealth The Hidden 90%
deliverhealth.com
The DeliverHealth website
Company Firmographics — SIC
Hospital
Software Firmographics
Healthcare — Clinical Software
Planet DDS The Mystery 10%
planetdds.com
The Planet DDS website
Company Firmographics — SIC
Software Publisher
Software Firmographics
Healthcare — Dental Software

3 Result: 15K Health Software Vendors hidden in 2.5M Healthcare Providers

Not just Healthcare — same story in any vertical: Fintech, Retail, Services, Logistics, everywhere

4 Payment Implication: $185B TAM · $32B captured · $153B still untapped

ISVs are the gateway to the merchants behind that opportunity.

5 Solution — See the whole market. Target the right vendors.

Company Firmographics plus Software Firmographics equals ISVWorld: only ISVWorld combines both.

Company Firmographics — Who they are

Name · Location · Size · Industry

Standard Company Data

Any company data provider

Software Firmographics™ — What they build

Software · Functions · Verticals · Technologies

Only ISVWorld

combines both

Software Market Intelligence Know who they are. Understand what they build.

Show me what I'm missing

(1) Source: BCG, Moving Embedded Finance from Promise to Practice, 2025

How do I find ISVs to embed payments?

Most B2B data providers carry company firmographics: size, location, revenue band, and an SIC or NAICS industry code that rarely describes what a software vendor actually does. Very few carry any software firmographics, because the classification work is different. It means doing in-house analysis to identify which companies are software vendors at all, then describing what their products actually do.

For a payment team that gap is the whole problem. No externally bought-in industry code can do the work: a vertical SaaS vendor usually carries the code of the market it sells into — a restaurant POS vendor is coded as a restaurant — so filtering a general database for “software” returns a small and unrepresentative slice, and says nothing about which merchants sit behind each vendor. ISVWorld has developed its own technology and processes for this layer specifically, to be able to cover and profile ISVs and SaaS vendors globally.

The practical effect is that the list stops being the vendors you have already heard of — the ones with visible marketplaces, conference presence or an existing referral, which is the same list every competitor is working. You start from the software market itself and narrow to the vendors where the monetization opportunities sit.

What software firmographics add — and what a payment team reads in them

Company firmographics describe the business. Software firmographics describe the software. Six layers, on every vendor record — and each one answers a different payments question:

  • Software categories and functions — what the product does, in a taxonomy built for software rather than borrowed from general industry codes. For payments: whether money is already part of the workflow — invoicing, booking, dispatch, checkout — and so whether an embed is natural or forced.
  • Verticals and target segments — which markets a vendor sells into, and which customer sizes it is built for. For payments: the merchant base you would ultimately be processing for, and the ticket size and volume profile that comes with it.
  • Technologies and cloud platforms — what the product is built on, including stack signals drawn from multiple sources (hiring activity, tech profiles in 3rd party directories and more) rather than only from what is publicly detectable on a website. For payments: integration effort, and whether the vendor’s stack fits the way you ship.
  • Marketplace presence — where the product is listed and transacted, which also signals the platform it runs on: AWS Marketplace, Microsoft AppSource, Salesforce AppExchange, Intuit, Sage. For payments: distribution reach, and the billing rails that may already sit between you and the merchant.
  • Partner and technology ecosystems — who a vendor integrates with and builds on, whether or not the relationship has been formally registered. For payments: which processors, gateways or PayFacs a vendor already works with — and, more usefully, which have none.
  • Payment and monetisation profile — if money moves through the product. For payments: the qualifying layer. Referral, revenue share or fully embedded — it separates a displacement conversation from a greenfield one.

Together these run to 600–1,000 software-specific datapoints per company, alongside growth and intent signals tracked from daily news monitoring. For a payment team they turn “which software companies exist” into “which ones carry the merchants I want, and which one to call first.”

Frequently asked questions

What are software firmographics, and why does a payment team need them?

Software firmographics describe what a software company builds and sells — category and function, verticals served, technologies and cloud platforms built on, marketplace and ecosystem membership, and monetisation profile. Company firmographics describe the business; these describe the software. A payment team needs them because “which vendors carry the merchants I want, and have they monetised payments yet” cannot be answered from size, location and an industry code.

How do I find software vendors to embed payments?

Start from the software market, not from the vendors you already know. Software firmographics let you segment by merchant vertical, software category and existing payment relationships, then prioritise vendors whose product already handles money but who have not monetised it. A general B2B database cannot express that combination, because it does not classify what vendors build.

Which ISVs have not yet monetised payments?

The ones with no existing processor or gateway relationship on record, in categories where payments sit naturally in the workflow — field service, practice management, hospitality, logistics. That is a firmographic question about the software, not about the company, which is why a company database cannot answer it.

How big is the embedded payments opportunity in software?

BCG put the SaaS embedded finance opportunity at $185B, of which roughly $32B has been captured — around 83% still untapped. The constraint is not demand. It is knowing which vendors carry which merchants, and that is a classification problem before it is a sales problem.

Why can’t I just use a general B2B database for ISV recruitment?

Because it cannot tell you which companies are software vendors, let alone what they build or whose merchants they touch. Most vertical SaaS companies carry the industry code of the market they sell into, so they never surface in a “software” filter. Company and contact data cover the last mile; they do not define the list.

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