Named a Leader in End-User Experience Management
Summary
In this evaluation, Lakeside was rated as differentiated in telemetry collection, qualitative feedback, third-party integrations, and roadmap criteria. Lakeside’s client-side ‘sensors’ collect more than 7,000 metrics and utilize machine learning to prioritize which data to send to the cloud, enabling IT admins to see only the most relevant experience data.” As one customer noted in the report, “The number of data points that Lakeside collects is much larger than others in the industry.” “We believe being named a leader in this New Wave evaluation affirms what our customers and partners tell us, which is that the ability to quickly identify and resolve your top technology roadblocks is game changing for unleashing productivity and driving IT efficiencies,” says Mike Schumacher, Lakeside’s CEO. From our perspective, Forrester’s recognition underscores our commitment to building a robust platform that helps organizations achieve a deeper understanding of their employees; deliver a great IT experience from any device anywhere; plan and validate IT projects with real user data; and streamline service desk processes through proactive detection.” Forrester also noted in its report that Lakeside “Is a great fit for VDI environments. We take great pride in being a tool that customers and partners alike have come to rely on for right-sizing their VDI environment and ensuring a successful transformation.” This report comes on the heels of Lakeside’s announcement of two new executive hires to propel the company’s growth and go-to-market strategy. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps.
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