Roll: Hybrid Meeting Enhancements, Omnichannel CX
Summary
• Face framing and people counting – AI-powered cameras recognize each meeting room participant and display a single image of each. Participants can use GroupShare to launch a meeting or multiple UC programs (Zoom, Microsoft Teams, Webex) and access documents via secure cloud drive, room calendar, and wireless screen-sharing. Together, we will be able to help organizations deliver personalized experiences at a new level, strengthening customer loyalty and driving better business outcomes." Sinch, a Swedish CPaaS provider, last week announced it reached a definitive agreement to acquire email delivery platform Pathwire for $1.9 billion. “Together with Pathwire, we will be able to offer a best-of-breed product set, across messaging, voice and email, that empowers businesses and developers to craft an unmatched, digital, customer experience,” Oscar Werner, Sinch CEO said.
