Overview
🌐 Website:
💲 Revenue:
📍 Address:
👥 Employees:
🗓️ Established: 1990
📅 Published: December 20, 2014
✏️ Last updated: March 28, 2026
Genesys
AskAI Summary of Genesys
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: Genesys is a company that develops and sells cloud-based contact center software and AI-powered customer experience platforms. They offer products like Genesys Cloud CX and Genesys Cloud EX to deliver personalized, omnichannel customer and workforce engagement solutions.
💬 Inclusion Rationale: The page content describes Genesys as providing comprehensive software products including cloud-based contact center platforms with AI and automation capabilities, sold to businesses to improve customer and employee experiences. This confirms that Genesys is actively involved in developing and selling packaged software products, making it an Independent Software Vendor (ISV).