Calabrio Announces Calabrio Launch: QM Connector on Salesforce AppExchange, the Worlds Leading Enterprise Cloud Marketplace
Summary
“Contact centers strive to create a 360-degree view of their customers, but insights and records may exist across siloed platforms,” said Ross Daniels, vice president, global partners at Calabrio. Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 solutions, 8 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses. Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc. Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization.