CX Newsbyte: Pega Acquires Qurious, Salesforce Introduces Loyalty Management & More CX News
Summary
Chatitive’s mobile messaging experience offering can pair with other features on the Mailchimp platform — like email, websites, AI-powered smart tools and automations, according to company officials. Today, the company is based in Seattle, led by CEO Andy Hollenbeck, who will join Mailchimp as head of conversational SMS. The partnership allows ecommerce merchants to automate personalized marketing and communications to customers using data from transactions on the PrestaShop solution. BlueConic, a Customer Data Platform (CDP) provider, has announced that marketing industry veteran David Visi has joined the team as vice president of professional services. Visi has spent the majority of his career in customer success roles leading enterprise client engagements, and most recently served as the vice president of operations for the Americas region at Nielsen.
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