202023 Nov
EasyVista Announces EV Self Help on Salesforce AppExchange, the Worlds Leading Enterprise Cloud Marketplace
Type
General News
Companies
Source
Businesswire
Summary

EV Self Help connects to provide agents step-by-step instructions to guide them through a client interaction, pulling contextualized data directly from Salesforce for an enhanced experience. • Jamal Labed, co-founder and COO of EasyVista welcomes this announcement, stating: “The market for providing a positive customer experience is expanding, and increasingly important. With more than 6,000 listings, 8 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses. Leveraging the power of ITSM, Self-Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista has helped companies improve employee productivity, reduce operating costs, and increase customer satisfaction. Today, EasyVista helps over 1,500+ enterprises around the world to accelerate change, empowering leaders to better serve their employees and customers across financial services, healthcare, education, manufacturing and other industries.

Classifications
  • Sales and Marketing
  • IT Asset Management
  • IT Asset repository
  • Information Technology
  • Governance, risk and compliance
  • Financial Planning & Advisors
  • Bank Management
  • Customer Relationship Management
  • Lead Management Software
  • Knowledge Management