Salesforces Customer 360 Truth generally available
Summary
If you want to make the most of your sales pipeline, customer relationship management software allows your business to monitor customer interactions, track deal progress, and analyze financial performance. Salesforces Customer 360 Truth, which aims to unify and vet data across multiple consumer touch points, is generally available. This identifier creates a common profile, eases integration headaches and cuts down on data cleansing. The automation tools are designed to comply with various regulations including GDPR. • C3.ai CEO Tom Siebel on AI and CRM, remote learnings next breakthrough and regulating social media • Tableau integrates Einstein Analytics, becomes the analytics bridge in Salesforce ecosystem • At Dreamforce 2019, Salesforce tries to pull more data into its orbit