NICE Launches Trial Version of its Next-Gen Robotic Automation Design Studio, Expediting Enterprise Adaption to Remote Business Operations

New Products

Summary

This is particularly advantageous in today’s new work from home reality since RPA capabilities are likely to be essential to enterprises’ expedited adaptation to remote business operations. By freeing employees from doing routine, repetitive work, RPA gives remote staff more capacity to focus on high-value areas such as handling increasingly sophisticated customer requests. “We are excited to see more and more developers turn to automation as their next career move”, said Barry Cooper, NICE Enterprise Group President. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Companys products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”).

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Customer Service & Support

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SaaS Contact Center Software AI/ML Platform

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NiCE
$1B+