NICE Introduces Agile CX, Preparing Organizations for Extreme Business Agility in the New Reality

▤ Summary

They recognize that by adopting extreme business agility, they are able to move faster, change work methodologies and processes, all in a matter of hours. A key component of the program will take place during Agile CX Week, June 23rd through June 25th, and include a three part webinar series delivered by thought leaders who will cover: Eran Liron, Executive Vice President, Marketing and Corporate Development, NICE, said, “As the world is slowly transitioning to a new reality, following the uncertainty driven by COVID-19, CX organizations are now beginning to navigate their way forward. While CX leaders examine what they did right, what was handled well and how to ensure things go better next time, they understand the importance of being prepared for whatever comes next and being ready to adapt quickly. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Companys products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”).

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$1B+