Zenworkforce is Trying to Change the Employee Documentation Game with Mobile App
Summary
"A wrongful termination lawsuit will cost a company a minimum of $75,000, up to a quarter of a million dollars," Zenworkforce, Sr. Director, Luke Williams said in his pitch to investors. Luke Williams has prior experience working in crowded call center environments and knows firsthand how difficult it can be for managers to remember to follow up on their duties. This is a different approach compared to other products on the market, which typically use background processes to track keystrokes and record URLs visited, and then generate a report for the manager to review. Even if we assume the company has the best intentions in mind—like improving employee engagement and enabling positive interactions with management—it will be difficult for many people to get past the paranoia associated with performance documentation. The Zenworkforce team refers to its product as “People Analytics” software on their website, which is a clear indication that they are trying to be proactive in quelling these kinds of concerns.
