How Analytics Is Powering Transformation in the UK Public Sector
Summary
Recently, we participated in a webinar along with public sector representatives to explore how effective use of data and analytics can reduce costs and improve end-user experience. David Dunbar, Head for Digital Workplace at the Department of Work and Pensions kicked off our online learning exchange by expressing that transformation begins with being prepared to scrap or replace legacy systems. Edwards also shares how Lakeside Software is supporting many public sector organisations across all verticals, helping them measure digital experience and understand the impact that changes in IT transformation can have. Mike Hansford of Dorset County Council Highways tells a great story on his council’s journey to improving road safety, saving lives as a result. Sori states that everything starts with correct data and how in the past their organisations suffered from misaligned ways of working fragmented systems, inconsistent information, delayed time to decision making etc.
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