NICE Presents the Path to Creating Extraordinary Customer and Employee Experiences Using Analytics, Automation, Cloud and Workforce Optimization

▤ Summary

The series will demonstrate how organizations can effectively use analytics and AI, automation, cloud and workforce management to deliver experiences that resonate with both their customers and employees. Leading industry analysts, including Ventana Research, McGee-Smith Analytics, Everest Group, Pelorus Associates and more, will join top NICE subject matter experts in presenting the new series which will include the following key events: Eran Liron, Executive Vice President, Marketing and Corporate Development, NICE said, "Through this webinar series, we are excited to share strategies that help companies exceed customer expectations and deliver improved employee experience. In todays experience economy, engaged customers and empowered employees are key ingredients to business success and were happy to partner with leading analysts and NICE executives to bring these insights to the forefront. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Companys products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products.

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$1B+