NICE Customers to Join Leading Analysts and Industry Experts in Global Thought Leadership Webinar Series on Leading in the Experience Revolution

▤ Summary

July 12, 2018: Francesca Rea, Director of Customer Service & Service Delivery at NewDay will share “Getting Better All the Time: How VOC Supports Continuous Improvement at NewDay” July 26, 2018: “An Amazing Journey to NICE WFM Version 6.5” presented by Claire Foley, Manager of WFM Administration, Applications and Internal Information Systems, Sitel Group.Eran Liron, Executive Vice President, Marketing and Corporate Development, NICE said, “Experiences are revolutionizing how we perceive products and services, and make all the difference in todays economy.Providing an industry perspective, best practices and strategies, especially for moving to the cloud, also form a cornerstone of this quarters webinar series and were excited to have some of the leading experts to share them.”NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Companys products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and our products.

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