NICE inContact Recognizes Innovation of CXone Application Partners at Third Annual DEVone Partner Conference
Summary
With their deep understanding of contact center needs and best practices, DEVone partners deliver cutting-edge technology, solving unique business challenges and providing the right tools for the kind of world-class customer service that sets organizations apart from their competitors. This year’s DEVone Partner Award winners demonstrated innovative and collaborative integrations with NICE inContact CXone that enhance customer experience and deliver better business results. “The DEVone partner community takes the best-in-class standard of NICE inContact CXone and adds incredibly innovative options and features so customers can get exactly what they need to deliver intelligent, digital-first omnichannel experiences. Only CXone unifies Omnichannel Routing, Analytics, Workforce Optimization, and Automation & Artificial Intelligence – providing a seamless customer and agent experience – as part of one enterprise-grade, cloud native platform. DEVone offers customers and partners broad tools and resources to enable them to create new applications on CXone, including extensive documentation and support, and access to an online developer community.
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