Rimini Street to offer Salesforce third party support in SaaS expansion
Summary
Rimini Street will branch out into offering third party support for Salesforce in move that takes the company into software as a service.Rimini historically has offered third party support for Oracle and SAP applications and undercut lucrative maintenance revenue streams from those two software giants.Given that Oracle and SAP are often coupled with Salesforce in the enterprise, Rimini Street has a fertile market as it moves to support as-a-service software .Salesforce customers that also use Rimini Street for Oracle and SAP can now bridge cloud and licensed applications and log multiple issues at once.Rimini Streets support of Salesforce includes 24x7x365 staffing and a 15 minute guaranteed response for urgent items as well as managed system administrations, customization and integration.
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