Vlocity Receives Significant Industry Awards for Company Excellence, Product Innovation and Customer Success
Summary
With Vlocity, TELUS was able to dramatically improve customer service while measurably lowering IT costs—a pivotal transformation that has propelled this top Canadian telco to achieve even greater revenue and market share.To be considered, firms had to provide TrueBridge their revenue numbers, their most recent valuations, a list of investors, data about their customers and an outline of their business model and growth trajectory.By highlighting Trailblazer achievements in several different categories, Salesforce is able to recognize the contributions of partners and their customers that have leveraged the Lightning Framework to create new capabilities and improve user experiences.Vlocity is delighted to be awarded the Case Study of the Year with TELUS for its groundbreaking work with the Canadian telco in transforming customer service, increasing agent productivity and improving quote-to-order accuracy.We’re honored to accept these awards and distinctions that testify to our vision and commitment to help businesses realize the full potential of digital transformation,” said Rip Gerber, Chief Marketing & Alliance Officer, Vlocity.