How ServiceNow, Salesforce Figure In SolarWinds Acquisition
Summary
XBased in Austin, Texas, SolarWinds on Thursday acquired Samanage for $350 million in cash. ServiceNows self-service ITSM portal enables company employees to access administrative and workflow tools. Meanwhile, ServiceNow has expanded from its core business into software for human resources, customer service management and security. Meanwhile, RBC Capital analyst Matthew Hedberg says SolarWinds and ServiceNow target different customers. At Credit Suisse, Zelnick said: "With this acquisition, we expect SolarWinds to bring its disruptive pricing to the ITSM midmarket.
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