Pegasystems CEO and founder Alan Trefler on AI agent ‘madness’ | Computer Weekly
Summary
Pegasystems CEO Alan Trefler argues that enterprises should not let thousands of AI agents run mission-critical workflows. He says deterministic, rules-based processes remain safer and more cost-effective for regulated business operations. The article also highlights how Pega positions Blueprint and Infinity as tools for designing workflows first and using AI in a controlled way. It notes that Pega is working with partners such as Accenture, EY, Infosys, and AWS to expand adoption across more enterprises. The piece frames AI as useful, but only when it supports structured process automation rather than replacing it.
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Accounting and Taxes
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