IBM’s consulting chief warns AI will ‘implode’ unprepared rivals
Summary
IBM Consulting says it has built an early lead in AI by redesigning its operations around a human-plus-digital labor model. The company uses digital workers on a common platform instead of simply handing out generic AI licenses. It is applying this approach to client work in healthcare and public services while also building internal monitoring tools such as IBM Consulting Advantage. The piece argues that consulting firms without the right AI infrastructure and delivery model may face pricing pressure and operational strain.
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