SA firms ‘rewire’ leadership for AI future
Summary
South African CEOs are reshaping executive leadership to support AI-driven operations. The IBM study says many firms have already appointed a chief AI officer and are embedding AI across multiple workflows. It also shows that AI is spreading beyond IT into finance, operations, HR, compliance, and cyber security. The biggest gap is workforce adoption, since leaders expect AI to matter more while regular employee usage remains low. Companies now face pressure to invest in reskilling and redesign operating models so AI can deliver results at scale.
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