Salesforce restricts access to Slack data for AI use
Summary
Salesforce has tightened Slack API terms to limit how third-party AI companies can search, copy, store, or reuse Slack data. The change affects tools like Glean that rely on Slack data to build search indexes and knowledge bases. Salesforce says it wants to handle AI and customer data more carefully and transparently. The new restrictions make it harder for customers to combine Slack data with external AI platforms.
Classifications
industries
Fintech & Banking
applications
General BI
AskAI Classifications
Labels
SaaS
CRM Software
Enterprise Software
