GSA taps IBM to support next-generation federal travel and expense platform

▤ Summary

Plans for a next-generation governmentwide travel and expense management platform are coming into focus, following a recent contract award central to its day-to-day operations. GSA expects the next-generation platform will allow enable federal employees to easily plan and book travel reservations online and be reimbursed in an automated manner. GSA said in a press release Wednesday that its Travel and Expense Shared Service and IBM will start working with agencies this fiscal year to transition from the current platform, ETS2, to ETSNext. In the solicitation, GSA first outlined its plans to consolidate the number of vendors providing travel and expense software from two to one governmentwide shared service. GSA Administrator Robin Carnahan said ETSNext incorporates human-centered design principles and user feedback, and “will provide a more efficient, easy-to-use shared service that will meet the government’s needs into the future.” “When federal employees travel on government business, we want to make sure we’re being good stewards of taxpayer dollars while ensuring a good customer experience for these dedicated public servants,” Carnahan said in a statement.

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IBM

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