NICE Actimize Enhances Sales Practices & Suitability Solution with Flexible Client Review Models and Investigative Tools

General News

Summary

“While assessing client risk holistically at the household level is an increasingly popular method for managing wealth, it’s not without challenges,” said Chris Wooten, Executive Vice President, NICE . Additionally, with the native integration of Sales Practices & Suitability used in combination with NICE Actimize’s ActOne case management platform, investigation time can be reduced by up to 70 percent. Analysts can also use ActOne to collaborate with team-members, escalate cases, upload documents and notes, and share detailed findings, resulting in significantly streamlined investigations. For example, an analyst can automatically correlate sales practices analytics and related communications to verify that investor protection guidelines around risk disclosure were met. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance.

Classifications

industries
Fintech & Banking
applications
Customer Service & Support

AskAI Classifications

Labels
SaaS Contact Center Software AI/ML Platform

Linked Companies

NiCE
$1B+
NICE Actimize
$100M to $250M