Siemens Launches Teamcenter SLM App on Salesforce AppExchange
Summary
“Through our new collaboration with Salesforce, we’re helping manufacturers move to servitization through a closed loop integration that brings together product knowledge with the full customer story. The app also gives greater visibility for technicians and field staff into customer asset information alongside the graphically rich product data, managed in Teamcenter – helping service activities to complete successfully the first time. With access to Einstein, Salesforce’s AI technology, the app can scan knowledge articles created from service plans authored in Teamcenter to help find resources and solutions. Siemens software and the comprehensive digital twin enable companies to optimize their design, engineering and manufacturing processes to turn todays ideas into the sustainable products of the future. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers.
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