The pressures on: digital transformation seen as a make-or-break proposition for IT managers

▤ Summary

With the deluge of articles, seminars and analyst briefs on the glories of digital transformation, its understandable why business leaders would be leaning really hard on their IT people to make things happen.As with many technology trends over the years, many executives rush to buy the shiny new gadgets, expecting them to work miracles on their calcified, customer-repelling processes.Companies attempt to put digital approaches in place, thinking they can do things cheaper, without funding the essential background work, such as data integration.From a technology perspective, legacy systems hold things back: 87 percent of organizations find they have to scale back ambitions for new applications and services so that they will work with IoT or mobile devices, since these devices cannot match the data processing power of larger servers, and cannot guarantee a consistent connection Only 29 percent of organizations say they can use data in real-time, limiting the end-user experience and the types of services they can offer.GOAT CTO Andy Shin walks us through managing a team, KPIs, cloud computing and how the company goes about verifying those Nikes are real.

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