Booming 2010 for Cloud Contact Centre Technology Provider
Summary
The IPscape solution is used predominantly in call or contact centres to alleviate issues around cost containment, speed to market, real-time insight & the integration of new communication channels such as social media."The 2010 BRW Fast Starter announcement is testament to the increasing acceptance of cloud-based customer service technologies in SME and large corporate markets," said Simon Burke, IPscape CEO.Earlier this year the company moved to larger premises in North Sydney and expanded staff by 30 percent including two notable appointments.John Palfreyman, an IT industry guru, has been appointed chairman of the privately-owned IPscape."The 2010 BRW Fast Starter announcement is testament to the increasing acceptance of cloud-based customer service technologies in SME and large corporate markets," said Simon Burke, IPscape CEO."With a dynamic, dedicated team and leading edge technologies, this is just the first glimmer of IPscape’s expected growth over the rest of 2010," stated Burke.###About the 2010 BRW Fast StartersThe 2010 BRW Fast Starters are richer, faster growing and have higher turnover and more confidence about their success than ever before.For entrepreneurs and start-up businesses to have qualified, they must:- Have commenced trading after June 30, 2005- Have reported at least two fiscal years of revenue- Have revenue of more than $500,000 in 2008-09- Have more than one main customer (the bulk of revenue must not be from government grants or other start-up-funding)- Be Australian - not a subsidiary of a multinational- Revenue for 2008-09 must be more than 2007-08About IPscapeBuilt from the ground up in Australia, IPscapes award-winning cloud-based or Software-as-a-Service (SaaS) call centre and customer contact solutions benefit from over 50 years first-hand call centre experience and the latest voice and data technologies.
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