What is staff augmentation and why is it more critical than ever?
Summary
Of course, overburdened IT staff directly leads to one clear-cut business problem: the inability to keep up with the projects required by best practices for the organization’s applications and infrastructure. By addressing the strategic challenges outlined above, staff augmentation can offer not just a band-aid for sudden skill gaps, but a key enabler for more efficient, flexible, and cost-effective long-term IT talent usage. If IT know-how is becoming increasingly confined to a small handful of individuals, external talent can be a great way to begin systematizing this organizational knowledge for the long term. The client found itself facing the sudden unavailability of the sole internal resource for warehouse management software that had been extensively customized for a decade. PSGi was able to step in, stabilize the situation, and eventually pivot back to long-term enhancement projects in addition to critical maintenance and support.
