Etech to Host an Interactive Workshop on the Importance of Artificial Intelligence at CCW 2017
Summary
Artificial intelligence and machine learning are becoming part of the economy in ways Etech could only imagine a decade ago.Etech believes this will drive an accelerated pace of innovation in contact center quality monitoring verticals across the globe.Start the day off with an engaging and revealing workshop session which will teach the attendees the growing importance of having an effective Artificial Intelligence platform and how to unlock strategic insights to their business through measuring the appropriate Quality Analytics.Nacogdoches, TX, December 02, 2016 --( PR.com )-- Etech Global Services is hosting an interactive workshop which will explore the importance of Artificial Intelligence (AI) and Quality Analytics in the contact center this January 17, 2017 at Call Center Week Winter Conference & Expo in New Orleans, Louisiana.Etech’s President, Matt Rocco, and Executive Vice President of Customer Experience, Jim Iyoob, will lead the workshop and drive discussion through various interactive activities and in depth Q&A sessions.Artificial intelligence and machine learning are becoming part of the economy in ways Etech could only imagine a decade ago.Etech believes this will drive an accelerated pace of innovation in contact center quality monitoring verticals across the globe.Start the day off with an engaging and revealing workshop session which will teach the attendees the growing importance of having an effective Artificial Intelligence platform and how to unlock strategic insights to their business through measuring the appropriate Quality Analytics.
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