Outsell LLC Releases 3rd iBase Insight Into Consumer Car Buying Habits
Summary
Minneapolis, MN, March 29, 2007 --( The third study in this series reveals that the speed of a dealer’s response to consumer requests plays a crucial role in a consumer’s initial perception of a dealership.91% of car buyers will search for a vehicle online, and 80% will submit a request for more information via phone or email to multiple dealers before visiting the physical dealership.“Knowledgeable floor sales staff, transparent pricing and good overall customer service is the key to not only ensuring a single purchase, but also encouraging future purchases and advocacy from the customer.” Read the third iBase Insight “The Importance of Speed” http://www.outsell.com/ibase3/ The fourth and final installment in this series – “Holistic Customer Service: Engaging the Consumer & Closing the Sale” – will be released in April 2007.### Minneapolis, MN, March 29, 2007 --( PR.com )-- Outsell LLC, the fastest growing Internet auto sales and marketing company in America, has released the latest results in its series of iBase research studies on consumer car purchasing habits – “The Importance of Speed.”The third study in this series reveals that the speed of a dealer’s response to consumer requests plays a crucial role in a consumer’s initial perception of a dealership.91% of car buyers will search for a vehicle online, and 80% will submit a request for more information via phone or email to multiple dealers before visiting the physical dealership.