Cistera Networks Red Lines Public Safety 24 by 7
Summary
Previously, security officers had to wait for the completion of the call in order to listen to missed critical detail or information.The field personnel are required to call in as they visit different locations and different time zones to provide information on that incident.Previously, security officers had to wait for the completion of the call in order to listen to missed critical detail or information.The field personnel are required to call in as they visit different locations and different time zones to provide information on that incident.Now when a call comes into the “red line,” a supervisor is immediately notified of the incident and can start listening and scrub the call for key information in real time to the beginning where critical information may be located.“This capability is what makes Cistera stand out as a leading technology visionary,” says Cistera CEO Greg Royal, “Our development group took on a challenging and difficult technology problem to solve a real world challenge in the security industry.
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