The Eyewear Gallery Wins the 2012 Talk of the Town Customer Satisfaction Award
Summary
Reston optometrist, Dawn Gammon, O.D., F.A.A.O., purchased an existing practice in 2008, completely remodeling and upgrading it to create The Eyewear Gallery.The practice has an office policy outlining how to deliver great service, and also seeks feedback from patients through online surveys to ensure it maintains a high level of customer care.The practice offers comprehensive eye care services, including examinations, contact lens fitting and evaluation, laser vision correction consultation and co-management, and professional expertise in all optical lens styles and materials.Gammon and her staff have more than 80 years of combined experience, ensuring patients are always seen by an eye care professional, not a sales clerk.According to Dr. Gammon, the Talk of the Town Award is a standard that the team will strive to uphold.The Eyewear Gallery staff also serves more than just its regular patients.; and Optician Cindy Elkin have gone on medical mission trips to countries such as Honduras, Mexico and the Dominican Republic, bringing primary eye care to underserved populations in those countries.The Eyewear Gallery is located at 11900 Market Street in the Reston Town Center.