Passenger Launches New Product, the FUEL Community Engine, Featuring Industry-Leading Technology to Transform the Way Companies Listen to and Engage with Customers
Summary
Los Angeles, CA, June 19, 2014 --( Rooted firmly in technology, Passenger delivers a cloud-based, SaaS solution that is quick and simple to deploy to build strong communities for insights, innovation and advocacy.This new platform changes the way companies use private online communities to connect with their customers, partners and employees and generate business insights by providing quantitative survey tools and qualitative feedback techniques." Key features of Passenger’s new platform include: · Flexible design, scalable size and segmentation capabilities; rapid set up enables short term projects, small advisory boards, enterprise voice of customer programs and communities of all sizes (no limit on the number of members in a community) · Custom-branded mobile apps for Android and iOS platforms · Best-in-class applications including fully integrated Qualtrics survey tools and Tableau-based analytics dashboards, responsive design, sentiment analysis, and brand intelligence tools · Multi-language translation abilities to address globalization requirements for any business and any language · Document sharing and streaming and a new live chat module · Social media integration options, including social sharing "In partnership with Passenger, we have changed the culture within Hertz,” said Marilyn Valenza, Director of Global Customer Insight, The Hertz Corporation.This new platform changes the way companies use private online communities to connect with their customers, partners and employees and generate business insights by providing quantitative survey tools and qualitative feedback techniques."Key features of Passenger’s new platform include:· Flexible design, scalable size and segmentation capabilities; rapid set up enables short term projects, small advisory boards, enterprise voice of customer programs and communities of all sizes (no limit on the number of members in a community)· Custom-branded mobile apps for Android and iOS platforms· Best-in-class applications including fully integrated Qualtrics survey tools and Tableau-based analytics dashboards, responsive design, sentiment analysis, and brand intelligence tools· Multi-language translation abilities to address globalization requirements for any business and any language· Document sharing and streaming and a new live chat module· Social media integration options, including social sharing"In partnership with Passenger, we have changed the culture within Hertz,” said Marilyn Valenza, Director of Global Customer Insight, The Hertz Corporation.