NEAS Launches Innovative Program to Simplify and Optimize Benefit Use While Supporting Employee Well-Being
Summary
He went on to say that their partnership also includes working collaboratively to identify the most popular call reasons, and then customizing employee communications to address specific concerns.” CarePartners provides: • Benefit information, decision support and hands-on referrals to simplify access and promote optimal and cost effective use.“Benefits are a recruitment and retention tool, and, by using CarePartners, can also be a conduit for promoting employee well-being, engagement and sustained behavior change.” According to Watson Wyatt (5), the number one challenge employers face in maintaining affordable benefit coverage is employee’s poor health habits.Through single-source call center integration, decision support, advocacy, motivational interviewing and Well-Being Coaching, CarePartners specialists approach each member interaction as an opportunity to simplify, expedite and optimize the user experience.He went on to say that their partnership also includes working collaboratively to identify the most popular call reasons, and then customizing employee communications to address specific concerns.”CarePartners provides:• Benefit information, decision support and hands-on referrals to simplify access and promote optimal and cost effective use.• Advocacy for addressing impediments and errors encountered by benefit users, saving them time, money and consternation.• Well-being Coaching to support positive behavior change, using assessments and methods reflecting an evidence-based systems approach to change, rather than a narrow, siloed protocol focused on one health or lifestyle concern.CarePartners makes financial sense.“Benefits are a recruitment and retention tool, and, by using CarePartners, can also be a conduit for promoting employee well-being, engagement and sustained behavior change.”According to Watson Wyatt (5), the number one challenge employers face in maintaining affordable benefit coverage is employee’s poor health habits.