Soundview Executive Book Summaries to Host Webinar with Joseph Michelli
Summary
" Philadelphia, PA, November 13, 2013 --( If you are interested in building an engaged workforce which in turn, drives the loyalty and advocacy of your customers, suppliers, and people throughout the communities in which you do business, this webinar is for you.This passion for service and “otherness” has driven him to write over 7 books relating to elevating human experiences and bettering the world, one person, one leader, and one organization at a time.This passion for service and “otherness” has driven him to write over 7 books relating to elevating human experiences and bettering the world, one person, one leader, and one organization at a time.Josephs bestselling business books profile "world class" experiential companies like Zappos, The Ritz-Carlton Hotel Company, Pike Place Fish Market and UCLA Health System.Attendees will learn:• What drove Starbucks’ resurgence from serious setbacks during the economic downturn.• Five actionable principles that fuel long-term global sustainability.• From Michelli one-on-one access to Starbucks’ employees -- from baristas to senior leaders, including CEO Howard Schultz.• Why success is all about loving your product, loving your customers, and loving your employees.About Soundview Executive Book SummariesFounded in 1978, Soundview pioneered the concept of distilling the key points and ideas of full-length business books into easy-to-read 8-page text and 20-minute audio summaries, helping readers maximize their time and business intelligence.Soundview’s 100,000+ subscribers worldwide include CEOs, government leaders, entrepreneurs, business consultants, academics, and students.