Nap Barragan, CEO of 1-800-Mattress.Com, Talks About Connecting with Customers, on the CEO Show with Robert Reiss
Summary
He explains about introducing many other new services, the value of training employees to communicate effectively, and the addition of the Internet as another option for customers to shop and buy anytime, in any way they want.Broadcast markets include: Atlanta, Boston, Columbus, Greenwich, Long Island, Houston, Las Vegas, San Diego, Spokane and West Palm Beach.He explains about introducing many new services including Same-day delivery, the “Sleep-On-It” Guarantee, old mattress pick up, and tele-retailing, all unique to the bedding industry.Barragan and Reiss speak about the value of training employees to communicate effectively with customers and the addition of the Internet as another option for customers to shop and buy anytime, in any way they want.Reiss sums it up, “Nap Barragan’s 1-800-Mattress business is a classic American success story, the result of intense work, ingenuity, and his recognition of the importance of the customer.”The business, 1-800-Mattress.Com, with its corporate headquarters in Long Island City, New York, markets bedding products globally.Immediately following, the founder of Divvies, Lori Robin Sandler can be heard.###Background:Hosted by customer service guru Robert Reiss, The CEO Show with Robert Reiss, is now available in 35 cities across the USA syndicated by the Business Talk Radio Network and by the Lifestyle Talk Radio Network.Broadcast markets include: Atlanta, Boston, Columbus, Greenwich, Long Island, Houston, Las Vegas, San Diego, Spokane and West Palm Beach.