What is Really Going on with Hotel Group Rates? How to Obtain Critical Competitive Intelligence
Summary
Don Bundock, President of Quality Track International, says “The GroupMetrix group rate shopping service creates elaborate corporate identities to facilitate realistic shop calls and obtain competitor’s rates.” GroupMetrix shoppers employ unique shopping identities and profiles which include: A name and title plus a company name, supported by - A professional looking, fully functional website - Call-back telephone numbers that match the website contact information - CallerID display that matches the call-back number being provided - Legitimate email addresses that correspond to the domain of the shopping company website (not Gmail or Hotmail accounts) - Live call-back answering and personalized voice-mail for messages Customer Price Resistance: Real customers do not accept the first rate offered.Click here to view a sample GroupMetrix rate report - Click here to view a short online presentation - About Quality Track International, Inc.: Quality Track International, established in 1998, is a leading worldwide provider of a full range of mystery shopping services and PCI compliant call center monitoring to the hospitality industry.For more information contact: Mr. Donald Bundock, CEO, Quality Track International, Inc., at (416) 693-5426 or by email at Don.Bundock@QualityTrack.com ### Ft Lauderdale, FL, November 05, 2009 --( PR.com )-- Competitors group rates and pricing strategy are the most difficult pieces of competitive intelligence for a hotel to obtain.The sales manager at the property being shopped must believe that the inquiry is from a real customer; otherwise they may not respond or worse, respond with misleading information.Don Bundock, President of Quality Track International, says “The GroupMetrix group rate shopping service creates elaborate corporate identities to facilitate realistic shop calls and obtain competitor’s rates.” GroupMetrix shoppers employ unique shopping identities and profiles which include:A name and title plus a company name, supported by- A professional looking, fully functional website- Call-back telephone numbers that match the website contact information- CallerID display that matches the call-back number being provided- Legitimate email addresses that correspond to the domain of the shopping company website (not Gmail or Hotmail accounts)- Live call-back answering and personalized voice-mail for messagesCustomer Price Resistance: Real customers do not accept the first rate offered.Each rate shop is price challenged, creating an additional set of 8 rates.The total cost is $129 per month, which is only $8 for each set of rates.Additional competitors can be added if desired.Volume pricing for management companies and market clusters is available.Click here to view a sample GroupMetrix rate report - Sample Report Click here to view a short online presentation - Online Presentation About Quality Track International, Inc.: Quality Track International, established in 1998, is a leading worldwide provider of a full range of mystery shopping services and PCI compliant call center monitoring to the hospitality industry.GroupMetrix is a service provided by Quality Track International.For more information contact: Mr. Donald Bundock, CEO, Quality Track International, Inc., at (416) 693-5426 or by email at Don.Bundock@QualityTrack.com### Contact Information Quality Track International Inc. Don Bundock 416 693 5426 www.qualitytrack.com Click here to view the list of recent Press Releases from Quality Track International Inc.