West Central Net Selects SecurityCoverages TotalTech Services to Solve Its "Out-of-Scope" Service Calls
Summary
Cedar Rapids, IA, October 15, 2010 --( Through its TotalTech Services, SecurityCoverage will provide West Central Net with 24/7/365 “Virtual Geek Squad” like computer, networking and technology support for both Windows and Mac.TotalTech Services are completed remotely, providing West Central Net’s end users with time saving benefits while avoiding the hassle of unplugging and hauling their PC to a shop.By utilizing SecurityCoverage’s Clever Assist support solution, TotalTech Services technicians establish a safe and secure web access and, with end-user acceptance, work remotely to resolve their PC issues.Headquartered in Cedar Rapids, Iowa, the privately owned company offers a one-stop shop suite of web-based products and services, designed to drive revenue and promote customer loyalty.Headquartered in Cedar Rapids, Iowa, the privately owned company offers a one-stop shop suite of web-based products and services, designed to drive revenue and promote customer loyalty.