Digital Air Strike Announces Industry First: Customer Verified Review Integration with Cars.com
Summary
The dealership’s Dealer Management System (DMS) triggers a survey with the option of seamlessly leaving feedback on Cars.com within 24 hours of each customer transaction, thus making the reviews generated “verified customer reviews.” For dealerships, this new product will help increase the number and frequency of reviews on Cars.com, providing a more robust view of their overall sales and service experience.Additional information is available at Media Contact: Tracey Reyes tracey@digitalairstrike.com 631-365-9549 Sunnyvale, CA, November 06, 2013 --( PR.com )-- Digital Air Strike, the nation’s leading automotive social media, online reputation and lead-response company, today announced a new partnership with Cars.com, the premier online resource for buying and selling new and used cars.Digital Air Strike has built the industry’s first direct customer survey integration process that allows car buyers and service customers to turn their dealership survey feedback into a Dealer Review on Cars.com, all without leaving the Digital Air Strike survey environment.The dealership’s Dealer Management System (DMS) triggers a survey with the option of seamlessly leaving feedback on Cars.com within 24 hours of each customer transaction, thus making the reviews generated “verified customer reviews.”For dealerships, this new product will help increase the number and frequency of reviews on Cars.com, providing a more robust view of their overall sales and service experience.For dealership customers, the integration provides an easy, automated way to share their experience on Cars.com, informing future customers about what they can expect if they choose to visit the dealership for sales or service.Supporting Quotes“We are very pleased to be partnering with Cars.com,” said Alexi Venneri, Co-founder and Chief Executive Officer at Digital Air Strike, “Digital Air Strike is the first social media company to have this deep integration with an online review platform, and we have already seen positive results for our clients and consumers alike.”“We pride ourselves on making it easy for shoppers to leave reviews on our site, which has contributed to how quickly review volume has grown – in just over two years, we’ve generated over 280,000 Dealer Reviews on our site,” said Kit Read, Cars.com Product Manager.The company has been named one of the Top 10 Most Interesting and Innovative Automotive Companies of 2013 and has been given the 2013 Dealers Choice Award for Reputation Management.Digital Air Strike has developed a turnkey program that includes fully managing social media sites, online reputation, and digital lead responses for dealerships nationwide.
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