MetaCX Gathers Luminaries for “The Customer Room,” a Digital Event for Revenue/Customer Teams
Summary
Each day, for a week in September, The Customer Room will offer two 45-minute sessions, punctuated by a 15-minute musical interlude, combining fireside chats, panel discussions, workshops, presentations, and freestyle lightning talks led by notable luminaries, including: Jeanne Bliss, the founder and president of CustomerBliss and the co-founder of the Customer Experience Professionals Association. Jill Rowley, a widely known social selling evangelist, investor, early employee of Eloqua, and former chief growth officer of Marketo. Bill Lee, the founder of the Center for Customer Engagement and author of more than 20 Harvard Business Review publications, including the seminal book in the field, “The Hidden Wealth of Customers.” Nicole France, a vice president and principal analyst at Constellation Research, where she focuses on digital marketing, sales effectiveness, and customer experience. By creating shared spaces that allow suppliers and buyers to define and measure outcomes, MetaCX helps align sales, success and delivery teams around real business impact that customers can see. Headquartered in Indianapolis, MetaCX has raised $14 million from Upfront Ventures and High Alpha, and is led by former executives from Salesforce, ExactTarget and Pendo.