transcosmos releases a service to identify persons in close contact with Covid-19 patient in office
Summary
With the new feature, the company has released a new service which enables businesses to send LINE alerts to their employees who may have come into close contact with a person confirmed with coronavirus disease (Covid-19), in the event of an outbreak of Covid-19 in their office building. Today, businesses are required to take various infection prevention and control measures for Covid-19 including the introduction of work-from-home and staggered work hours programs, and social distancing in the office. Among such measures, an increasing number of businesses are trying to implement a free address workplace strategy for the purpose of social distancing as well as to utilize their office space more effectively. By setting up signs with a QR code in a free address workspace including the break area, the service enables businesses to send a notice to members who are highly likely to have had close contact with a person infected by Covid-19 in the case of an outbreak of the disease in their office building. transcosmos has received the badge for its excellence in streamlining call center operations and delivering user experience that boosts customer satisfaction.