NCTC Member Operators Originate 27.96 Percent ‘Exceptional’ Prospects Across USA, SubscriberWise Proprietary Technology Reveals
Summary
Across the United States of America, nearly 30 percent of prospective applicants who apply for video, voice, and data services from National Cable Television Member operators, these consumers have exceptional credit and represent virtually zero risk of non-payment and capital losses associated with unreturned equipment and unpaid programming. “And for operators who understand the undeniable value of math and science from the standpoint of customer acquisition, customer loyalty, target marketing, and a host of cost-savings operational efficiencies -- that not only boost ARPU and RGU’s significantly but sustain profitability for often decades with high-achieving subs -- these operators are leaps and bounds ahead of MSOs that blindly approve service offerings with customer service agents who routinely engage as order-takers rather than seasoned sales representatives.” Related: Robert Gessner, American Cable Association Chair and MCTV President, Discusses ‘Best Prospects’ with VidoiTV’s Ken Pyle and Credit Czar David Howe “In fact, I make it a point whenever I’m traveling around the USA and meeting with the women and men who own and operate the nation’s cable and telephone companies – as well as their key managers supervising the call centers – that one of the many incidental benefits that flow from SubscriberWise technology is the notable ability to separate sales agents from order-takers. “Agents who can close the deal with modest security deposits while providing high-risk subscribers options -- at the same time treating every customer with dignity and respect -- these employees are indeed the prized assets for the MSO. These pros, in fact, are real sales agents because they are trained on the art of protecting an operator’s investments while creating value for the communities served, all the while acting in the best interests of the customer. On the other end of the spectrum, the same can be said about agents who can leverage a targeted offer to boost sales while creating instant loyalty and incredibly positive first impressions: https://www.youtube.com/watch?v=DuyXvvajtwE .