Hero Digital Appoints Razorfish Veteran Patrick Frend as First Company President
Summary
Hero Digital, the leading independent customer experience (CX) company, today announced the appointment of Patrick Frend as its first President. In his new role, Frend will oversee the company’s client portfolio and practice areas and will report into Hero Digital CEO and Co-founder David Kilimnik. Frend joins Hero Digital from consulting and creative agency GALE Partners where he served as Managing Director working with leading B2B and B2C brands including Godiva, CA Technologies, and T-Mobile. Patrick has the right DNA to help us scale, keep pace with client demands, and deliver the industry’s best CX work.” Prior to his position at GALE, Frend spent 18 years at Razorfish, culminating in his role as Eastern President where he oversaw $140M in revenue and over 600 employees. Hero Digital works with the C-Suite of the Fortune 500 to drive business growth through superior customer experiences that deliver brand and consumer value.