CULedger Adds Three Credit Unions to MemberPass™ Pilot Program
Summary
“Offering MemberPass will allow for our members to experience an entirely new sense of security with their information,” said John Wintermeier, Chief Business Officer at Achieva Credit Union. “Their ability to be in control of the verification process and truly own their information is really accelerating the industry in terms of security standards, and we are excited to be starting our implementation later this year.” CULedger’s MemberPass program currently has 11 credit union organizations committed and in various stages of deployment. We are thrilled to provide this upgraded security measure to our members.” Achieva, HawaiiUSA and Eagle Express are utilizing MemberPass for their digital credential when members call into their contact centers. MemberPass has the ability to replace their traditional Knowledge Based Authentication (KBA), resulting in a significant decrease in overall call time as well as potential fraud reduction. By producing this global digital credential to showcase one’s identification outside of the normal KBA approach, credit unions and their members will benefit from a safer experience with the knowledge that their information is secure and, in their hands,” said John Ainsworth, president and CEO of CULedger.