Mortgage Lender Scores Highly in Customer Feedback Survey
Summary
As part of an effort to bring customers the best possible lending experience, Total Mortgage surveys past borrowers to identify areas where company processes can be modified or improved.When asked why they opted to use Total Mortgage, people cited past good experiences with the company, prompt customer service, and personal referrals.Referrals, word of mouth, and reputation are of the utmost importance in the mortgage industry, and this statistic speaks well to Total Mortgage’s ability to cultivate customer relationships.Milford, CT, April 19, 2010 --( PR.com )-- While many of its competitors have struggled in the current economic climate, Connecticut mortgage lender Total Mortgage Services, LLC continues to thrive in the face of challenges, as confirmed by recent customer satisfaction surveys conducted in 4th Quarter of 2009.“From the time that we opened in 1997, we have proudly differentiated ourselves from our competition by aligning our goals with that of our customers.Referrals, word of mouth, and reputation are of the utmost importance in the mortgage industry, and this statistic speaks well to Total Mortgage’s ability to cultivate customer relationships.Mr.