JRNI’s Hayley-Jayne Cone to Present Customer Success Strategies at ScaleUp Valley’s ‘Scaling Up: Aligning Technology and Customer-Facing Teams’ Event
Summary
Entitled “Scaling Up: Aligning Technology and Customer-Facing Teams (London Meetup),” the discussion will focus on how cross-departmental collaboration is crucial for hypergrowth. Cone will speak about how to measure the most effective metrics across various departments, promote world-class execution between multiple teams, and identify the right business priorities as scaleup leaders. Panelists Max Eskell, head of product at Monese, Jane Honey, product director at Intercom, Harrison Rose, co-founder and chief customer officer at Paddle, and Mike Dias, CEO at ScaleUp Valley, will join Cone for the conversation. For more information about ScaleUp Valley’s “Scaling Up: Aligning Technology and Customer-Facing Teams (London Meetup),” and to register for it, please visit https://bit.ly/2I2xcTC. Forward-thinking executives from companies like U.S. Bank, ANZ, John Lewis & Partners, and LEGO rely on JRNI’s AI-driven scheduling engine to deliver predictive actions across touchpoints - appointments, events, concierge, queuing - and optimize resources to deliver superior quality of experience.