Tech Execs to Unveil Customer Success Strategies, Nov. 13 in Cambridge, MA
Summary
Speakers at Deciphering Customer Success include: · Dalia Asterbadi, CEO, realSociable · Cathy Bradley, President, Spoken · Lori Carr, President & Founder, Lori Carr & Associates · Dev Chanchani, CEO & Founder, INetU · Thomas Finkle, CEO, Passenger · Eric Foster, Head of Customer Success, RiskIQ · Don MacLennan, Co-founder & CEO, Bluenose · Bob McDonald , VP, Software Assets Management, IBM · Dana Miller, VP Client Services, Crimson Hexagon · Lincoln Murphy, Managing Director, Sixteen Ventures · Stephen Polinsky, Chief Operating Officer, Ve Interactive · David Roth, CEO & Co-Founder, AppFirst · Jennifer Stagnaro, Chief Marketing Officer, SugarCRM For more information or to register for the event, members of the media should contact Farrah Kim at farrahkim@rational360.com.The divisions many programs offer excellent vehicles for companies to develop partnerships, boost their profile, and gain strategic insight on key issues.Washington, DC, November 07, 2014 --( PR.com )-- The Software and Information Industry Association (SIIA), the principal trade association for the software and digital content industries, will gather enterprise and small business CEOs, investors and leading customer success executives next week to address key growth strategies for customer success executives and teams.Interactive panels will address the difference between customer success and customer service, strategies for customer success teams, emerging metrics for measuring and managing customer happiness and more.Speakers at Deciphering Customer Success include:· Dalia Asterbadi, CEO, realSociable· Cathy Bradley, President, Spoken· Lori Carr, President & Founder, Lori Carr & Associates· Dev Chanchani, CEO & Founder, INetU· Thomas Finkle, CEO, Passenger· Eric Foster, Head of Customer Success, RiskIQ· Don MacLennan, Co-founder & CEO, Bluenose· Bob McDonald , VP, Software Assets Management, IBM· Dana Miller, VP Client Services, Crimson Hexagon· Lincoln Murphy, Managing Director, Sixteen Ventures· Stephen Polinsky, Chief Operating Officer, Ve Interactive· David Roth, CEO & Co-Founder, AppFirst· Jennifer Stagnaro, Chief Marketing Officer, SugarCRMFor more information or to register for the event, members of the media should contact Farrah Kim at farrahkim@rational360.com.Who: Software & Information Industry Association (SIIA)What: SIIA’s Deciphering Customer SuccessWhen: November 13, 2014Where: IBM Innovation Center1 Rogers Street at Charles ParkCambridge, MAAbout SIIASIIA is the leading association representing the software and digital content industries.The divisions many programs offer excellent vehicles for companies to develop partnerships, boost their profile, and gain strategic insight on key issues.