Atlassian blames script maintenance for week-long cloud outage

▤ Summary

Atlassian is blaming a recent maintenance script for accidentally disabling several of its cloud services, which have been down now for nearly a week. "While conducting maintenance, a script action resulted in a small number of our customers being unable to access their products," an Atlassian spokesperson told ZDNet. Although this only makes for a small group of customers, those affected remain unable to access to their data. "We expect most site recoveries to occur with minimal or no data loss," Atlassian wrote in a tweet. According to the spokesperson, the company has "mobilised hundreds of engineers" to work around the clock to resolve the outage.

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