The security challenges of unattended robots
Summary
As software robots took on the most monotonous and repetitive activities, they would free up employees (opens in new tab) to focus on more important, cognitive, and creative ones while also improving efficiency, accuracy, agility, and scalability. However, RPA is successfully being utilized to supplement, rather than replace, human resources (opens in new tab), enabling workers to use their experience and capabilities in a more engaging and beneficial way, rather than focusing on manual and time-consuming processes. As with other new and powerful technological initiatives that come into the business, cybersecurity (opens in new tab) teams have shown concern about handing over control of RPA. This access makes robot credentials and identities just as vulnerable as those tied to a real-life person, and if they’re not properly secured, can provide hackers with another avenue for stealing data and causing havoc. This led to some resigning themselves to relying on attended automation, which hindered creativity and innovation, while others went ahead and adopted non-approved RPA programs, creating gaps in their companys cyber security (opens in new tab).
